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Home/Privacy Policy

Privacy Policy

Last updated: May 2026

This Privacy Policy explains how WebGeniusLab (“we”, “us”, or “our”) collects, uses, and protects your information when you visit our website, create an account, purchase products, or use our services.

By using our website and services, you agree to the practices described in this policy.

1. Information We Collect

We collect information that you provide directly and information collected automatically when you use our website.
Information you provide may include:

  • name and email address when you create an account, make a purchase, or contact us;
  • billing details required to process payments;
  • information you submit through forms, support requests, or newsletter subscriptions.

Information collected automatically may include:

  • IP address, browser type, device, and operating system;
  • pages visited, referring URLs, and general usage activity;
  • cookies and similar tracking technologies.

2. How We Use Your Information

We use the information we collect to:

  • process purchases, deliver digital products, and manage licenses;
  • provide account access, updates, and customer support;
  • respond to inquiries and support requests;
  • send transactional emails and, where permitted, newsletters or promotional messages;
  • improve our website, products, and overall user experience;
  • prevent fraud, abuse, and unauthorized use of our products.

3. Payment Information

Payments on our website are processed by Freemius, which acts as the merchant of record and authorized reseller for our products.

When you make a purchase, Freemius collects and processes your billing and payment information directly. We do not store or process full credit card numbers or sensitive payment credentials on our servers. Freemius handles payment data in accordance with their own privacy policy and security standards.

Freemius may also manage license keys, invoices, refunds, and subscription renewals on our behalf. You can review how Freemius handles your data in their Privacy Policy: https://freemius.com/privacy/

4. Cookies & Tracking Technologies

We use cookies and similar technologies to operate our website, remember your preferences, analyze traffic, and improve performance.

These may include essential cookies required for the website to function, analytics cookies that help us understand how visitors use the site, and marketing cookies where applicable.

You can control or disable cookies through your browser settings. Disabling certain cookies may affect website functionality.

5. Analytics & Third-Party Services

We use third-party services to operate our website and analyze usage.

These services may include analytics tools, content delivery and security providers, and support platforms. Such providers may collect information in accordance with their own privacy policies.

We do not sell your personal information to third parties.

6. Newsletter & Communications

If you subscribe to our newsletter, we use your email address to send updates, new releases, and promotional offers.

You may unsubscribe at any time using the link included in our emails or by contacting us directly.

7. Data Sharing & Disclosure

We do not sell or rent your personal information.

We may share information with trusted service providers who help us operate our website and deliver our services, or when required by law, legal process, or to protect our rights and users.

8. Data Retention

We retain personal information for as long as necessary to provide our services, fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.

When information is no longer needed, we take reasonable steps to delete or anonymize it.

9. Your Rights & GDPR Compliance

Your privacy is important to us. WebGeniusLab aims to comply with the European General Data Protection Regulation (GDPR).
We welcome users from the European Union and process personal data of EU residents in accordance with GDPR principles, including lawful processing, transparency, and respect for your rights.

Depending on your location, you may have rights regarding your personal information, including the right to access, correct, update, or delete your data, and to object to or restrict certain processing.

To exercise these rights, please contact us using the details below. We may need to verify your identity before processing your request.

For more information about the GDPR, you can visit the official EU GDPR Information Portal: https://gdpr.eu/

10. Data Security

We implement reasonable technical and organizational measures to protect your information against unauthorized access, loss, or misuse.

However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

11. Third-Party Links

Our website may contain links to external websites that we do not control.

We are not responsible for the privacy practices or content of third-party websites. We encourage you to review their privacy policies.

12. Children's Privacy

Our products and services are not directed to individuals under the age of 16.

We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us so we can remove it.

13. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time.

Updated versions will be published on this page with a revised “Last updated” date.

14. Contact Information

If you have questions regarding this Privacy Policy or how we handle your data, please contact us:

  • Website: https://webgeniuslab.net/
  • Support: https://webgeniuslab.ticksy.com/
  • Email: webgeniuslab@gmail.com
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